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FAQ

Where is The 10 Influence located?

We're in the beautiful city surrounded by mountains – Salt Lake City, Utah.

How can I contact The 10 Influence?

You can contact us anytime through email and we will be happy to assist you!

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. 

SHIPPING

When will my order be processed?

All orders are made to order shipped out from Salt Lake City, Utah. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 3-4 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Once you place your order, please allow 3-4 business days to process your order. After that it will take 2-5 business days for delivery to the United States (depending on your location).

 

RETURNS

Since all items are made to order, all sales are final. 

What if the item(s) I received are defective/incorrect/damaged?

Please contact us within 7 days of receiving your order if you received merchandise that is defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to make it right as soon as possible!